Shipping regions
Antarès offers worldwide delivery of products purchased on the website, according to the following breakdown:
- Delivery in mainland France
- Delivery in Europe: Germany, Belgium, Netherlands, Luxembourg, Italy, Spain, Portugal, Austria, Ireland, Denmark, Finland, Sweden, and Switzerland
- Delivery to the rest of the world (DROM-COM, Cyprus, Malta, etc.)
Contribution to shipping costs
Selles-occasions.com requests a contribution to shipping costs:
- For mainland France: delivery is free for orders between 0 and 21kg. Above 21kg, a contribution of €60 is requested.
- For the countries listed above in Europe: free delivery for orders between 0 and 21 kg. For orders over 21 kg, a contribution of €60 is required.
- For the rest of the world: a contribution of €60 is required for each delivery.
Weight of a standard order
For a standard order, the weight is 10 kg. It includes:
- One saddle (all disciplines combined)
- Free products
For two saddles with their products offered, the total weight of the order is therefore 20 kg.
For more than two saddles, the order exceeds the weight required for free delivery. The shipping costs are then €60 for mainland France and the European countries listed above.
Returns
The customer has 14 days from receipt of their order to exercise their right of withdrawal.
Exchanges or refunds will be made provided that the product(s) are returned in their original packaging, in perfect condition (packaging, accessories, etc.), accompanied by the return form (downloadable below). Any damaged, incomplete, or soiled products cannot be returned or refunded.
Any return shipping costs are the responsibility of the customer if the products are not suitable. The customer may choose the carrier they wish and reuse the box in which the products were shipped to them.
Download the return form or for more information, visit our 15-day trial page.